FAQ

Genetic testing looks for certain mutations (changes) in a person’s genes. Gene mutations can indicate susceptibility for disease and/or health risks.

Genetic testing provides insights into inherited conditions enabling a proactive approach to health, enhancing quality of life through knowledge-driven decisions, and personalized care plans.

Anyone can participate in genetic testing. Although, insurance will only cover each offered test once in a lifetime.

You can request a genetic test through your healthcare provider. Requesting a genetic test through an online telehealth provider is also an option.

A genetic test is collected using a buccal (cheek) swab. Your genetic test kit comes with easy-to-follow, step-by step sample collection instructions. You can also download our Patient Guide here.
The only preparation required is we ask that you do not eat, drink, or smoke for 15 minutes prior to collecting the buccal (cheek) swab. You can also download our Patient Guide here.
If your genetic test was performed in your healthcare provider’s office, the kit will be returned by the office. If you have received a genetic test kit from a telehealth provider, the kit includes simple instructions for taking the test, completing the forms (with signatures and dates), packaging, labeling, and postage (which we cover) to return your sample. You can also download our Patient Guide here.
It typically takes 6-8 weeks from the date your test was collected to get your results. We will send them to your healthcare provider so you can discuss your results with them.

A positive result means that testing has identified a gene change or genetic mutation in one or more of the genes analyzed. This type of result may be called pathogenic or disease-causing variant. A positive result typically means that you are at a higher risk of developing a hereditary condition.

We offer free genetic counseling with a certified genetic counselor on all positive test results.

A negative result means that testing has not identified any gene changes or genetic mutations in any of the genes analyzed.

Genetic testing is covered by Medicare and some of the major insurers, however, we will verify your eligibility with your insurance plan prior to testing, that way you do not end up with a bill.

Private pay options are also available. Please contact us for more information. (XXX) XXX-XXXX.

Request a Test